FAQ

How to Order:

You may place your order by web or phone.

Backordered Items:

If you have ordered a backordered item, we will contact you immediately. You will be given the option of an exchange, store credit, refund, or to wait for the backordered item.

Modifying or Canceling Order:

You may modify or cancel your order by email or phone within 24 hours for no additional charge as long as your order has not yet been shipped. If your order has been shipped then our return policies apply. See our Shipping & Returns section for more information.

Sales Tax Information

Shipments to California addresses will be charged sales tax in the amount of 7.25% of product total before shipping and handling applied.